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Why Don’t I Get A “Real Person” When I Call My Cable Company?
It is one of the most frustrating things we face today: we call anyone and instead of talking to a real person, we end up talking to a robot. They don’t hear us properly, they don’t take us to the right places, and sometimes they just hang up on us. While the technology has certainly improved, the widespread usage, especially when we just want a simple question answered, can be...
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